Shipping and Handling
Ivysport has partnered with Amazon logistics to offer you faster and more affordable, flat-rate shipping options! Please note your order may come in an Amazon package and possibly ship in multiple packages (if you order more than 1 item) based on your location and the fastest source of your ordered item.
We offer Standard shipping ($8.99, FREE for orders over $99) and Expedited shipping ($16.99) methods to locations within the continental United States (only).
Please note Expedited shipping is available for all product except for ties, bow ties, scarves, suspenders, Screencraft gift items (coaster sets, wall trivets, wine bottle toppers) sold in our Gift sections.
Orders received before 1 pm EST typically ship within 24 hours if all items ordered are in-stock and do not included "special" order (e.g., custom gifts) or drop-shipped items from one of Ivysport's distinguished suppliers. Shipping days do not include weekends (Saturday and Sunday) or holidays.
Ivysport, in partnership with Amazon, use both USPS (Postal Service), UPS, and Amazon carriers for all shipments.
Tracking Your Shipment
Once you order has shipped, a link will be posted in your account page online that allows you to see detailed tracking information on your shipment. You will also receive an email confirmation when your order has shipped that includes your tracking number (for domestic orders only). Please note that it may take 24 hours before tracking information appears on the carrier's web site.
Regular orders are shipped out by Standard shipping (ground) and typically take 3-10 business days. If you're concerned your shipment is late, please note the following before replying to customer service:
- Credit card authorization and verification must be received prior to processing.
- Delivery occurs Monday through Friday, excluding holidays.
Orders of in-stock items will ship typically 24-48 hours from time of order and will arrive within 3 to 10 business days following credit card authorization and shipment.
Currently, we do not offer a guaranteed a Next Day shipping option. Our Ground Shipping typically takes 3-10 business days for most US addresses. Expedited Shipping typically takes 2-3 business days following your order (order day cut off time of 1pm EST).
Currently, Ivysport only ships to the United States. We are reviewing our international shipping options and hope to have a program in place in the future.